Customers expect a seamless and consistent experience across all channels, but for retailers, the stakes don’t get higher than in the store. After all you’ve invested to get the customer in the door with the right inventory and the right store associate, delivering unified commerce hinges on one critical element: a modern POS solution. This session will explore how modern POS serves as the backbone of unified commerce, enabling retailers to break down silos between physical and digital channels, offer flexible fulfillment options and gain a 360-degree view of customer interactions.
Hear from Sarah Derba, Sr Director of IT at WSS / Foot Locker, who has successfully leveraged modern POS to connect inventory, customer data and sales across all platforms, creating a cohesive and personalized shopping journey. Learn about the key capabilities of a modern POS that drive unified commerce, from real-time data synchronization and omnichannel inventory management to mobile checkout and personalized customer engagement.
Whether you’re looking to enhance your current setup or planning a complete POS transformation, this session will provide actionable insights on how modern POS can help you deliver the seamless experiences your customers demand.