How Arc’teryx and PacSun are redefining unified retail | NRF 2025: Retail's Big Show Session

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January 11: Opening Party

January 12–14: Conference & Expo

Jacob K. Javits Convention Center | NYC

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Monday, January 13

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11:00am - 11:30am

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Expo, Level 3, Expo Stage 5

How Arc’teryx and PacSun are redefining unified retail

Join industry leaders from Arc’teryx and PacSun as they share best practices and actionable insights on creating a seamless omnichannel shopping experience. Discover how they:

• Deliver frictionless selling and personalized retail experiences.

• Optimize store fulfillment to meet customer expectations.

• Leverage advanced performance insights for smarter decision-making.

• Empower store associates to elevate customer service.

Don’t miss this dynamic panel discussion on what it truly takes to build a unified commerce journey that meets the demands of today’s savvy consumers.

Shirley Gao

Chief Digital and Information Officer

Pacsun

Joe Granato

VP North American Stores & Global Retail Operations

Arc'teryx Equipment

Ann Sung Ruckstuhl

Ann Sung Ruckstuhl

Chief Marketing Officer

Manhattan

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