In today’s rapidly evolving retail world, expectations are soaring. The combination of Customer Data Platforms (CDPs) and Generative AI is enabling retailers to deliver highly personalized experiences at scale. This fireside chat explores how CDPs, with their data-driven insights, fuel AI-powered solutions that engage shoppers in real time through tailored recommendations, unique content, and predictive interactions. Attendees will learn about key trends, best practices, and the critical role of AI-powered CDPs in enhancing loyalty, boosting revenue, and reshaping retail to create a truly customer-focused ecosystem.
