January 11: Opening Party
January 12–14: Conference & Expo
Jacob K. Javits Convention Center | NYC
Join us for an exclusive session featuring Wayfair's head of Physical Retail Tech & Supply Chain Engineering, Kevin O'Riordan and Tote's Founder and CEO, Shyam Rao, as they explore how modern technology is revolutionizing physical retail to drive more omnichannel purchases.
Discover how Tote's innovative platform enables retailers to deliver personalized customer experiences while empowering associates to provide exceptional service with minimal training. After this session, you'll gain insights into:
• How industry leaders are prioritizing investment to deliver compelling in-store experiences
• The power of Tote's enterprise-grade, headless architecture in creating unique shopping experiences that drive incremental revenue
• The transformative impact of Tote's Consumer AI and Associate AI agents on both customer and employee experiences
