Separate registration and additional fee required. Retailers only.

Expo Tours can be purchased when you register for NRF 2026 or through the dashboard (see Add-on Experiences) after registration has been completed.

Looking to find the right retail solutions faster? Join a curated, two-hour walking tour through the Expo and connect directly with top innovators. Each tour is tailored to your business needs, helping you discover new products, meet solution providers, and stay ahead of industry trends.

Tour Topics

Creating a Winning Retail Experience with Seamless Customer Journeys

Explore the latest innovations in retail technology, unified commerce, and customer engagement. See how cutting-edge solutions—from digital tools to frontline training—are reshaping the customer journey and setting new standards for service, satisfaction, and performance.

Engaging Consumers with Generative AI

See how generative AI is reshaping retail. Gain an understanding of the technology roadmap and its potential to drive revenue, boost efficiency, and unlock smarter decision-making. Discover practical applications that enhance customer engagement and deliver measurable business value.

Future Tech

Discover the game-changing innovations set to reshape retail over the next two years. This tour offers retailers a practical look at emerging trends and how they can drive value through operational excellence by reducing costs, improving quality, and enhancing customer satisfaction. Gain insights to improve resource planning and accelerate successful technology deployment.

Intelligent Retail & Customer-Centric Experiences

Learn how leading retailers are putting customers at the heart of every decision. This tour highlights technologies and strategies that align products, services, and operations to deliver personalized, value-driven experiences. Learn how customer-centricity drives satisfaction, loyalty, operational efficiency, and revenue growth.

Operational Experience, Logistics & Supply Chain

Step into the future of retail operations with a guided expo tour focused on AI-driven transformation.  This tour highlights smart investments, platform choices, and technologies that drive efficiency, reduce costs, and deliver ROI in a fast-moving retail environment.

All tours will depart from the Expo Tour room, 1A03 on Level 1 of the Javits.

Click here for further information about the NRF 2026 Expo Tours