A multi-lane solution monitoring the number of buying units within a queue and also their wait times.

The CountWise Queue Management System was designed to help retailers and other businesses adopt a customer-centric business model that prioritizes creating an optimal customer experience for every patron.  

The CountWise customer queue management system has key benefits and capabilities which include:

  • Tracking and measuring real-time, in-person interactions between customers and sales associates
  • Providing in-the-moment insights into resource allocation
  • Offering up-to-the-minute data to optimize service management
  • Optimizing the customer experience and customer service counters
  • Decreasing the time customers wait for service
  • Increasing customer satisfaction scores
  • Improving customer retention