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Social CRM & Social Customer Service

ALCMEON

Booth # 541

541

Turbocharge your customer interactions on social media channels and instant messaging apps
with Alcméon's hybrid platform :

With its embedded bot builder and seamless human handover, Alcméon helps premium retailers maximize ROI and enhance end-to-end customer experience out of social and instant messaging conversations 24/7.

CITCON

Booth # 1334

1334

Silicon Valley-based Citcon is the mobile payment and commerce leader for merchants to reach and engage over 1B Chinese consumers by accepting the fast-growing QR-based mobile wallets at global scale, featuring Alipay, WeChat Pay and China UnionPay, the most widely used mobile payment and social media platforms.

OnBrand24

Booth # 928

928

OnBrand24, an MCI Company, is a leading domestic contact center outsourcer with over 30 years of experience. Our site-based ambassadors passionately, and professionally maintain your brand messaging across all content channels: phone, email, live chat and social media.

RiverPay

Booth # 1734

1734

Leading Alipay & WeChatPay processor in North America

RIVERPAY HELPS NORTH AMERICAN MERCHANTS CONNECT WITH CHINESE CONSUMERS.

We bring Chinese payment and marketing solutions to global merchants.

Join North America's leading retail, education providers, travel agencies and e-commerce businesses using our services.

Give your customers access to Alipay & WeChatPay today.