Verint Systems Inc.

Building the optimal customer experience (CX) requires retailers to balance digital, in-store, and contact center experiences. Verint® helps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data, and experiences across the enterprise. The Verint Customer Engagement Cloud Platform draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement™ to help customers close the Engagement Capacity Gap™ created when customer expectations for service exceed an organization’s ability to respond. With Verint, organizations can build enduring customer relationships and drive real business results. Drive higher CSAT, NPS, loyalty, and revenue across channels and journeys with retail solutions from Verint.