Uncrowd is a revolutionary enterprise SaaS/PaaS customer analytics platform that explains and predicts customer preference between brands. It shows when and why a customer will buy from you, or your competitors.
They have defined and built the powerful Relative Attractiveness metric (RA) as a counter to the inherent shortcomings of traditional customer analytics tools such as Net Promoter System (NPS) , customer-satisfaction surveys (CSAT) and first-generation big-data customer analytics; none of which can measure a customer’s real likelihood to choose one business over another.
Uncrowd helps businesses grow market share or penetration by making intelligent changes that attract new customers.