Tymely is an AI customer service agent that is indistinguishable from human reps. Tymely’s agent handles retailers' most complex tickets end-to-end with unprecedented accuracy (99.5%) while offering unprecedented service quality.
Where existing 'chatbot' solutions fail, Tymely can handle almost all inquiry types like cancellations, exchanges of partial orders, changing shipping addresses, and more, in any text-based channel (chat, email, etc.). Tymely has proven it reduces support costs by 70% while improving customer satisfaction scores (CSAT) and sales.