SocialQ is transforming the retail experience
Launched in 2020, SocialQ is a customer experience tool that improves customer NPS, reduces labor costs and increases incremental revenue.
BOPIS is a surging part of eCommerce and SocialQ allows retailers to streamline the collection process, reduce handling and wait times, and drive customer NPS.
Virtual Queuing can slash customer traffic, reduce perceived wait times, remove physical lines, and increase incremental revenue.
Click-and-Deliver integrates with couriers to provide order-to-door delivery in under an hour. It involves no commissions and keeps the transaction entirely on the retailer’s website.
Store performance analytics provide insight to wait times, peak periods, and customer and team trends. This allows retailers to optimize stores to improve customer experience and reduce costs.
No-code integration means that SocialQ can be implemented in days, not months. The platform is built to require little-to-no infrastructure change.