SocialQ

SocialQ
Booth # 8040
Malvern, VIC
Australia

SocialQ is transforming the retail experience. 

 

Launched in 2020, SocialQ is a customer experience tool that improves customer NPS, reduces labor costs and increases incremental revenue.

 

BOPIS is a surging part of ecommerce and SocialQ allows retailers to streamline the collection process, reduce handling and wait times, and drive customer NPS.

 

Virtual Queuing can slash customer traffic, reducing perceived wait times, removing physical lines, and increasing incremental revenue.

 

Click-and-Deliver integrates with couriers to provide order-to-door delivery in under an hour. It involves no commissions, and keeps the transaction entirely on the retailer’s website. 


Store performance analytics provide insight to wait times, peak periods, and customer and team trends. This allows retailers to optimize stores to improve CX, and reduce costs.


The no-code integration means that SocialQ can be implemented in days, not months. The platform is built to require little-to-no infrastructure change.

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Free Trial + 50% off at SocialQ

To celebrate NRF, SocialQ is offering attendees 50% off subscription for the first 12 MONTHS!

SocialQ is a single platform that transforms customer experience in an omnichannel world - with no integration required. To celebrate Retail's Big Show in 2023, SocialQ is available to attendees at 50% off subscription for the first 12 months. 

That single subscription includes:

Products

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SocialQ

SocialQ is an online appointment booking, BOPIS, and virtual queuing platform for retail. A seamless plug-in that merges bookings, walk-ups, in-store/curb-side pick-ups & delivery.