Simplr

Simplr
Booth # 636
Nashville, TN
United States
Bronze Level Sponsor

Simplr® offers companies a human-first, machine-enabled customer experience solution that meets the demands of the NOW Customer across all digital channels. Offering a combination of a uniquely talented, flexible, and scalable staffing pool, AI-based technology, and actionable intelligence, Simplr allows companies to immediately expand their customer service capacity and engage customers with speed, empathy, and precision. With Simplr's NOW CX solution, premium brands are eradicating customer neglect, turning browsers into buyers, and turning customers into fans. Simplr is funded by Asurion, which continues to support its growth. For more information, visit http://www.simplr.ai/

Press Releases

Products

EngageNow Suite

Simplr’s EngageNow Suite allows companies to get the most out of automation and human labor by having them work together. Our fully-managed service includes a chatbot, backed by a team of high-quality agents who can answer more complex questions.

Human Cloud Network

Our Human Cloud Network is a dispersed, fully remote and flexible live chat outsourced workforce. They’re ready to tackle your service issues and offer top-notch resolutions at any time across all digital channels.

Simplr Chatbot

Our fully-managed customer service chatbot makes CX organizations more efficient, without jeopardizing customer satisfaction.