Salesfloor is the industry’s leading omnichannel associate app that offers customers a new and personalized way to shop online. Founded in 2013, Salesfloor addresses the significant void in service that shoppers experience when using a retailer’s website to shop compared to when shopping in store. With Salesfloor, associates create an online storefront, a personalized version of the retailer’s e-commerce site, where customers can connect and shop online directly with their store associate at any time. Associates are empowered to communicate with customers using branded message templates and integrated products. Customers get personalized product recommendations, read reviews, and also connect through chat and other collaboration services.
Leading retailers using Salesfloor have experienced on average a 10x increase in online conversions and a 50% increase in online average sales. With Salesfloor, customers get the shopping experience they are looking for, retailers increase sales, and associates have a new opportunity to grow their business.