Omni-Channel Customer Engagement Solutions
Mobile devices and traditional desktop computing have completely changed how people engage with the world: how we collectively interact, share our thoughts and experiences, and how we expect other people to interact with us.
Pair this with the needs of a retailer and the concept of sales and marketing changes dramatically. Your customers now fully expect to be marketed and sold to; however, with this comes the desire for marketing to be a fully personalized, engaged experience that speaks only to them.
At omNovos, we are enabling this new, personalized world by creating an evolved technological ecosystem that supports the customer and the retailer, and fully connects your online and physical stores. You will connect to your customer while enabling better customer conversion metrics through full omni-channel customer engagement.
Our Mobile Suite enables this personalized connectivity, including mobile device-enabled tools for customers and in-store staff. And our Data Connectivity Services provide the expertise to successfully integrate all aspects of a customer-engagement system.