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Booth # 7114
Southborough, MA
United States

Newmine is uniquely focused on helping retailers build a better bottom line through retail commerce optimization and returns reduction. Comprised of accomplished professionals with deep retail strategy, operations, and IT systems skills honed by decades of in-the-trenches experience, the Newmine team has helped some of the industry’s biggest retailers and brand owners transform their customer experience and enhance profitability.

As part of Newmine’s omnichannel operations and technology consulting practice, our team is your professional partner that knows how to meld with your culture and brings state-of-the-art, game-changing processes and technology.

Newmine has pioneered the Returns Reduction Movement as the developer of Chief Returns Officer®, the first and only cloud-based platform that incorporates AI, machine learning, and natural language processing technology to identify the root cause and prescribe in-season corrective actions to reduce product returns.

Newmine delivers clarity from ambiguity, a pragmatic approach, tailored solutions, and accelerated results so retailers can thrive in a transforming world.


Press Releases

Newmine Partners with Retail Value Chain Federation to Launch Industry Focused Product Returns Council

SOUTHBOROUGH, MA - January 2, 2020 – In recognition of National Returns Day, Newmine is pleased to extend our collaboration with The Retail Value Chain Federation (RVCF) to launch a new Product Returns Council focused primarily on Returns Prevention (Reduction), Handling, and Resolution. The key foundational areas the Product Returns Council will be exploring in 2020 include: