Returns cost the retail industry $750B annually. In addition to the massive financial benefits, reducing returns materially improves customer experience and environmental sustainability.
Hundreds of years of returns reduction domain expertise powers Newmine's AI platform, Chief Returns Officer. The SaaS solution harnesses transactional and "Voice of the Customer" data to identify the root cause(s) of returns, prescribe insight-driven actions to the appropriate member(s) of your team, enable seamless collaboration, and measure success.
The solution empowers retail employees with a comprehensive view of how products are performing, allowing for enhancements across assortment planning, inventory positioning, supplier performance, and marketing decisions.