Medallia

Medallia
Booth # 4965
San Francisco, CA
United States
Bronze Level Sponsor

Medallia (NYSE: MDLA) is the pioneer and market leader in Experience Management.

Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment.

Products

Stella Connect by Medallia

Keep Your Customer Service Agents Engaged from Anywhere
Managing front-line teams is challenging. Help them stay engaged and empower them to deliver great customer experiences with Stella Connect.