LiveShopper SASSIE is a combination of industy leading technologies in the world of mystery shopping and customer insights. Partnered with more than 100 research and audting companies worldwide, our suite of technologies is used by thousands of brands to collect data and measure on-going performance and customer feedback. Our SASSIE mystery shopping software offers a powerful network of millions of shoppers globally and a state-of-the-art reporting dashboard called Dragon, which can be configured to each individual client. We also offer a mobile mystery shopping solution called PrestoShopper. This makes it easier and more streamlined for both the client and the shoppers in the field. Beyond mystery shopping, are suite of technologies includes a mobile customer insights technology called LiveShopper SDK. Through the power of geo-fencing, brands can easily plug the LiveShopper SDK into their existing mobile app to crowdource customers in real-time to collect feedback and insights. Finally, we also offer CSAT and social media monitoring platforms, giving our partners and the end brands an all-encompassing solution for gathering research data.
Booth # 939
Product & Service Categories:
SASSIE is a mystery shopping/auditing software solution that makes it seamless to set up and manage projects of all sizes. SASSIE has been a leader in the mystery shopping/auditing industry for over 20 years and is designed for use in any country.
PrestoShopper is a global mobile technology that connects a panel of over 2 million users to complete mystery shops, audits, surveys, and crowdsourced feedback. Mystery shopping and market research companies alike reap the benefits of this powerful tool.
Plug the power of mobile research and customer insights into your app with LiveShopper SDK (Software Development Kit). Instantly deliver feedback to management, improving service and accountability all while increasing app engagement and retention.
Engage with your customers through a variety of social media channels with our Reply Pro social media monitoring technology. Now more than ever customers have a powerful voice via social media. Don't miss out on what they are saying about your business.