HappyOrNot is the leading solution for collecting high-volume feedback that is easy for your customers. We then transform your customer feedback into intelligent data analytics that is reliable, actionable and measurable for your business. Our system helps you measure all core experience points to discover where your business performance fluctuates and it tracks the impact of your corrective actions. Taking only secons, customers are able to rate their experience by selecting 1 of 4 Smiley buttons (very happy, happy, sad, very sad) to represent their satisfaction level.
HappyOrNot was founded by Heikki Vaananen and Ville Levaniemi. The company has more than 4,000 clients in 117 countries. HappyOrNot is considered a global leader in instand customer and employee satisfaction reporting. HappyOrNot assists companies in improving customer experience, relationships and engagement across all business sectors.