Clootrack is an intelligent customer experience analytics platform for enterprises and high-stakes decision-makers. Our powerful AI-driven engine gathers and analyzes billions of customer reviews to help you understand why your customer experience drops. All in real-time.
Clootrack obtains open-ended customer conversations from a wide range of data sources - both online and private enterprise data. Online data sources include eCommerce sites, forums, blogs, social media, etc. Private enterprise data can be any data source in the text, including customer care tickets, open-ended NPS surveys, website/app feedback, chatbots, etc.
Clootrack insights are unbiased, require minimal configuration, and support 55 languages. The time to go live is 7 days! Clootrack Analytics is used by 150+ large enterprises globally, including Fortune 500 companies.