When it comes to measuring in-store customer experience, off the receipt surveys are failing. Your customers don’t like online surveys, but they love to text. Chatter Research’s conversational surveys are initiated by the customer as soon as they leave the store, on the communication platform they prefer - text messaging. The world’s first consumer research AI asks the right questions in a friendly format, providing your business with a real-time view of store performance from a customer perspective.
Trusted by Fortune 500 retail companies, Chatter Research delivers an exceptional customer feedback experience to help you measure performance and drive growth.