At NRF20 The Big Show, CEMOSoft LLC launches Cloud SAAS Customer Experience Mangement "CEM" platform and Cloud-Kiosk - "O'Kiosk" platform for customer-centric retailer/CPG-CE businesses. CEMOSoft vision for retailers: "Bring Customers Back to Store". O'Kiosk helps to engage consumers to place order, register purchase, give insight and get a re
CEMOSoft LLC’s vision for retailers is simple: "Bring Customers Back to Store". We introduce two platforms “CEM” and O’Kiosk” at NRF ‘The Big Show’.
CEMOSoft addresses the needs of CXO:
- engage Millennials/Gen-Z, nurture relationships thus build brands,
- listen-act immediately to improve customer experience,
- notify omnichannel to improve operations,
- use/deploy emerging technologies, and
- build 'customer-centric' big data for digital marketing programs (ex: Personalization, D2C, Predictive Analytics, etc.).
CEMOSoft Customer Experience Management "CEM" allows retailers to engage customer with mobile phones. CEM allows to get Customer Insights, engage Omnichannel, Advertise, Reward and build Analytics.
CEMOSoft "O'Kiosk" has Ordering-2-Delivery capabilities. Allows retailer to modify listed SKUs in real time. Allows consumers to Lookup, Order, Select Delivery, Product Registration and integrates “CEM” seamlessly.
CEMOSoft is an ASSOCIATE member of Intel Corp's IOT Solutions Alliance. CEMOSoft is implemented in 3 ways:
- Cloud-Mobile (in hours),
- Cloud-Kiosk (days) with Intel® NUC, and
- Cloud-Edge with Intel® IOT Gateway.