Revers.io is a SaaS platform that orchestrates the entire post-purchase lifecycle : returns, repairs, warranty, refurbishment, and second-life, across retail, e-commerce, and manufacturing. Used by retailers, manufacturers, and repair centers, the platform centralizes reverse-logistics and service workflows in a single interface and connects organizations to a large ecosystem of brands, logistics partners, and circular-economy players.
Its multi-tenant, API-first architecture supports seamless omnichannel experiences across stores, marketplaces, and cross-border flows. An AI-enhanced rules engine automates decision routing, eligibility checks, and cost allocation, while AI-driven fraud detection identifies abusive patterns and protects margins without adding friction to the customer journey.
Revers.io also provides advanced digital-repair capabilities, including remote diagnostics, repair triage, parts-sourcing integrations, workflow automation for service centers, and end-to-end visibility from intake to intervention and billing — improving first-time-fix rates and resolution speed.
Revers.io helps organizations improve satisfaction while reducing handling costs and environmental impact by prioritizing repair and reuse over systematic replacement. Today, it powers after-sales operations for leading European players processing millions of cases per year and turning returns and repairs into a strategic driver of loyalty, profitability, and circular value creation.
