Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services, offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world’s largest IT infrastructure services provider, the company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit www.kyndryl.com.
Sunday Jan 11
11:45am - 12:15pm
Exhibitor Big Ideas Stage 5
The agentic era of commerce isn't a far-off concept; it's the immediate future your customers are demanding. With 52% of shoppers excited for a personal AI to find the best products and prices for them, the age of the automated consumer is dawning. This session unpacks exclusive data from VML’s Future Shopper 2025 report, revealing the massive opportunity for retailers to meet this demand, while also highlighting the significant operational and trust gaps that prevent success. Join VML and Kyndryl to discover how to transform your operational backbone and first-party data strategy to power seamless, efficient, and trusted brand experiences that will define the next era of retail.