Klaviyo (pronounced “clay-vee-oh”) is the leading customer data and marketing automation platform that empowers businesses to own their growth. Built for ecommerce and digital-first brands, Klaviyo enables companies to turn customer data into personalized marketing across email, SMS, and other owned channels — without relying on third-party platforms.
Klaviyo is The B2C CRM that brings together your marketing, service, and analytics in a single platform. Powered by the Klaviyo Data Platform and Klaviyo AI (K:AI), it’s faster and easier than ever to create personalized, lasting customer relationships.
Sunday Jan 11
12:10pm - 12:40pm
Snowflake Stage
By 2026, every leading retail brand will be AI-first — not by choice, but by necessity. The era of manual marketing and reactive customer service is over. In this visionary keynote, Klaviyo will unveil how the next generation of retail growth will be powered by autonomous agents that run campaigns, serve customers, and turn data into real-time action.
Attendees will walk away with a clear picture of what it takes to operationalize AI across the customer journey — and how Klaviyo’s Agentic AI platform is redefining what it means to move fast, stay personal, and scale with precision.
