parcelLab is a global leader in post-purchase experience software, empowering the world’s top brands, from IKEA and H&M to YETI and Chico’s, to turn shipping, delivery, and returns into powerful moments that drive loyalty and revenue. parcelLab’s platform manages the post-purchase experience across 175 countries and tracks shipping data from more than 550+ carriers. When enterprises use parcelLab’s solutions, they gain complete control over their customer journey after checkout. The result? Lower costs, higher repeat purchases, and unforgettable brand experiences that keep customers coming back.
Sunday Jan 11
1:00pm - 1:30pm
Exhibitor Big Ideas Stage 2
parcelLab and True Classic will share how they partnered together to unlock hidden revenue and loyalty in the post-purchase experience. Get actionable insights on creating customer moments that drive growth long after checkout.
