Crescendo

Crescendo is the first AI-native contact center, built to deliver peak CX performance in the AI era. While others sell seats, licenses, or hype, we tie our success to business outcomes. Our platform combines the world’s smartest, auto-tuning AI with multilingual “superhuman” experts, ensuring every interaction is fast, accurate, and empathetic. Unlike legacy service providers or bolt-on AI, Crescendo delivers peak performance in weeks, not months. From rapid deployment to predictable outcome-based pricing, we help enterprises scale effortlessly while preserving quality. In a world of overpromise and under-delivery, Crescendo guarantees outcomes that others only talk about.

Sponsored events
  • Saturday Jan 10

    5:30pm - 7:00pm

    Marriott Marquis, Times Square

    NRF 2026 Opening party

    Location: Marriott Marquis, Times Square, Floors 5 & 6

    Celebrate the start of Retail’s Big Show with high-energy networking, delicious food, festive drinks and immersive activations that engage all the senses. This year’s Mardi Gras-themed celebration brings the spirit of New Orleans to New York—complete with beads, masks, and music. Laissez les bon temps rouler as we launch an unforgettable week in retail.