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Nikki Baird


Industry Analyst
RSR Research
As Managing Partner at Retail Systems Research, an industry market intelligence firm specializing in the impact of technology on the extended retail industry, Nikki focuses on trends impacting the consumer-retailer relationship, along with their supply chain and marketing implications. She has written several research articles and has been quoted as a subject matter expert in The Economist, New York Times, Wall Street Journal, USA Today, Huffington Post, and National Public Radio.

Speaking in:

Monday Jan 16
11:30 - 12:30 PM
Hall A, Room 1A 06, Level 1

A customer-centric strategy helps retailers deliver personalized prices & promotions to customers. Retailers can't win on just price alone. Learn how US Foods realized the promise of personalization.