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Michael Patrick

Michael
Patrick

Founder and President
MOHR Retail Training and Consulting
Michael’s involvement with retail spans more than 25 years, having held positions in management, merchandising, and HR before joining MOHR Retail’s predecessor, a training & consulting firm. Four years later, he purchased the retail division of that firm, and formed what has grown to be MOHR Retail. He is the author of The New Negotiation Mindset: Guarantee A Bigger Slice, and is a longstanding member of NRF as well as ISA.

Speaking in:

Monday Jan 16
1:30 - 2:30 PM
|
EXPO Hall, Room 1, Level 1
Every year retailers spend billions training store associates. On average, a store associate spends 53.8 hours every year training. So why do 71% of shoppers feel that retail associates aren’t knowledgeable or helpful? Something doesn’t... Read more