Over the years, the company has been lauded for its focus on its original concept and inventory mix as the formula for its success. For Tindell, the goal was never growth for growth’s sake; rather to adhere to the company’s values-based Foundation Principles™: an employee-first culture, superior customer service and strict merchandising. To this day, these philosophies guide decisions for The Container Store’s entire interdependent set of stakeholders, starting with employees and including customers, vendors, the community and shareholders.
Because of Tindell’s employee-first focus, The Container Store has been on Fortune magazine’s list of “100 Best Companies to Work For” for 17 years in a row and is committed to Conscious Capitalism – a movement to elevate humanity through a more conscious approach to business.
As Chairman, Tindell focuses on strengthening the employee-first culture, vendor relationships, and elevating The Container Store as a beacon for good business. Tindell’s book UNCONTAINABLE: How Passion, Commitment, and Conscious Capitalism Built a Business Where Everyone Thrives, discusses the retailer’s unique approach to business and culture.
Throughout his career, Tindell has received numerous awards, including the National Retail Federation’s Innovator of the Year (1998) and Gold Medal Award (2010) which is the most coveted award in retail, given to individuals who have served the industry with distinction and achieved a national reputation for excellence.
Tindell is the Chairman of the National Retail Federation, and serves on the boards of Whole Foods Market, Akola Project and Conscious Capitalism.