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Jim Highfill


Global Staff Planning Process Leader
Jim is Global Staff Planning Process Leader for IKEA Retail Services, the world's largest furniture retailer. He has 28 years of retail experience working at various levels of management including store, country, global, and in business training capacities. IKEA has 389 stores worldwide and will have 915 million store visits, 2.1 billion website visits. Most importantly, IKEA has 183,000 co-workers. They use Kronos Workforce Central in twelve countries currently with three countries in project phase.

Speaking in:

Tuesday Jan 17
9:15 - 10:00 AM
EXPO Hall, Room 3, Level 3

Learn how IKEA and Express partnered with Kronos to build a solid foundation for workforce management through global standardization, regional localization and effective change management strategies.