You are here

Dawn Gillis


Sr. Dir., IT Operations and Customer Service
7-Eleven, Inc.
Dawn heads the Technology Services group for 7-Eleven IT. During her time at 7-Eleven she has held the position of Director – Store Systems, and Director – Business Transformation Deployment. Dawn has lead major strategic 7-Eleven corporate initiatives to include the Business Transformation Program (Store Simplification and Consolidated Logistics combined), Work Force Transformation Program (Centralization of support functions) and Corporate Infrastructure upgrades (ITO Vendor transitions, Corporate and Franchisee Portal replacement and Service Management Implementation, Store Network Redundancy).

Speaking in:

Monday Jan 16
11:30 - 12:30 PM
EXPO Hall, Room 1, Level 1

Today’s shopper is digitally savvy, highly empowered, and demands meaningful experiences where ‘ME’ is key. Competitive pressures, on the other hand, are forcing retailers to stay relevant to the shopper.  Succeeding on... Read more