It often seems the world is changing faster than the human mind can cope. However this speed and complexity create great possibilities for brands and retailers to add value to their customer relationships. Kate Ancketill, CEO of GDR Creative Intelligence will explore the latest global trends in consumer behavior, economic models, brand activity and technological innovation; and how these trends relate to and inspire retail today and tomorrow. She’ll show the opportunities for new types of functional and emotional customer relevance that build immediate sales, loyalty and lifetime customer value. From big picture to practical, actionable strategies for success, Kate’s ideas will leave you energized and equipped to face the challenges to come.
- Spot oncoming trends, including mass replacement of certain jobs, a revolution in mass transport, and new economic models.
- Identify the opportunities for brands and retailers to be a port in the storm.
- Personally adapt to the future and visualize how your company can emerge as a winner.