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Tech Savvy Store: Tracking, Analyzing and Engaging for Profit

Tuesday, January 17
2:30pm
–3:00pm
Hall E, Room 1E 16, Level 1
Tech Savvy Store: Tracking, Analyzing and Engaging for Profit

Physical stores had been overshadowed by the huge success of ecommerce. But the vast majority of sales still come from shoppers in physical stores. And technology is playing an ever greater role in winning over those customers. Retailers are investing heavily in new solutions to leverage the unique power of the store to engage emotionally and drive higher sales. In this session, hear what successful retailers are doing to win loyalty and sales.

Learn to:

  • Leverage best-in-class technologies with greatest proven ROIs.
  • Identify what customers want, what they respond to and why.
  • Attract customers and repeat business to your store.
Sr. Dir., Global Customer Experience and Logistics Technology Strategy
GAP Inc.
@GapInc
Principal
Silicone Waves
@SiliconWaves