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Exhibitor Insights: What Matters Most? The IBM Customer Experience Index with 1-800-FLOWERS.com

Monday, January 16
10:15am
–11:00am
Hall A, Room 1A 06, Level 1
Exhibitor Insights: What Matters Most? The IBM Customer Experience Index with 1-800-FLOWERS.com

Get an exclusive preview of the findings from IBM's signature customer experience 2017 study, and hear how 1-800-FLOWERS.com is creating innovative and engaging customer experiences with IBM Watson.

Global Leader, IBM Consumer Center-of-Competence
IBM Corporation
VP, Multibrand Customer Marketing
1-800-FLOWERS.COM