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Exhibitor Insights: Omnichannel Analytics – Unlocking the Optimal Customer Experience

Monday, January 16
4:00pm
–4:45pm
EXPO Hall, Room 3, Level 3
Exhibitor Insights: Omnichannel Analytics – Unlocking the Optimal Customer Experience
Join Macy’s, Inc. and 1-800-FLOWERS.COM to hear how they are using analytics throughout their omnichannel processes to continually improve customer experience while growing sales and profitability.
President
1-800-FLOWERS.COM
@1800flowers
SVP, Omni Channel Process and Systems
Macy's, Inc.
Executive Advisor, Global Retail
SAS Institute
@LJSchafer