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Achieving Operational Excellence in the Age of Radical Change

Sunday, January 15
2:15pm
–2:55pm
Hall D, Special Events Hall, Level 1
Achieving Operational Excellence in the Age of Radical Change
The pace of technology innovation and growing customer demands is prompting major operations changes in the role of the store and its place as the epicenter of engagement. Join Michael Relich, COO, Crate and Barrel and a panel of retailer leaders as they share on revamping protocol and procedure to achieve operational excellence in the age of massive change.

Learn to:
  • Achieve near-instant product fulfillment across channels.
  • Unify store, digital, and social media operations and execution.
  • Bridge organizational silos.

#RadicalGameChangers #nrf17

Editor-at-Large
eMarketer
@AndriaCheng
Moderator
COO
Crate & Barrel
VP, Information Technology
Smart & Final Stores
@SmartFinal