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Call Center Workforce Management

Cisco

Booths 1963,1975,1977

1963, 1975

Cisco has led the retail industry for the past 30 years, blazing the trail toward digital transformation with new technologies, software solutions, industry experience, and innovative methodologies. At Booth #1963, you will learn how to create a new vision for your shopper experience, serving customers wherever they are, whenever they are. See how you can improve associate performance with powerful productivity solutions. And harness the power of data to achieve new insights and raise your business to a new level of efficiency.

1977

Cisco has led the retail industry for the past 30 years, blazing the trail toward digital transformation with new technologies, software solutions, industry experience, and innovative methodologies. At Booth #1963, you will learn how to create a new vision for your shopper experience, serving customers wherever they are, whenever they are. See how you can improve associate performance with powerful productivity solutions. And harness the power of data to achieve new insights and raise your business to a new level of efficiency.

Infor Retail

Booth # 2677

2677

Infor Retail is changing the way people work and the way they think about work, by crafting a new generation of enterprise-level user experiences that disrupt preconceived notions of retail software. Our passionate team of developers, designers, scientists, and visionaries are reimagining the retail experience across every channel—through beautiful design, engaging experiences, the unprecedented power of science, smart data, and predictive analytics. This is retail the way it should be. For more information, visit our website at www.infor.com/retail.

Infor Retail

Booth # 2854

2854

Infor Retail is changing the way people work and the way they think about work, by crafting a new generation of enterprise-level user experiences that disrupt preconceived notions of retail software. Our passionate team of developers, designers, scientists, and visionaries are reimagining the retail experience across every channel—through beautiful design, engaging experiences, the unprecedented power of science, smart data, and predictive analytics. This is retail the way it should be. For more information, visit our website at www.infor.com/retail.

Inkling

Booth # 630

630

Inkling modernizes store operations for employees with mobile-ready reference guides. Paper, portals, and PDFs fail by presenting stale and static information, whereas Inkling documents engage employees with lively and interactive content. Easy content creation and editing tools enable the creation of dynamic SOPs and job aids. Without any technical skills, content creators can build, update, and share rich media content that is optimized for mobile screens. Embedded analytics track and measure content effectiveness, employee performance, and operational consistency across store locations.

Kronos Incorporated

Booth # 3042

3042

The Kronos unified human capital management (HCM) platform embraces your entire workforce with an integrated toolset that helps manage all aspects of the employee lifecycle.

Built for a range of industries, Kronos workforce management solutions serve the needs of your entire workforce as well with uncompromised functionality and the ability to integrate with existing ERP or HCM applications.